Terms and Conditions

Trading Terms

Kitchens Direct NI supplies and installs a comprehensive range of kitchen furniture and accessories throughout Northern Ireland and Southern Ireland. Customers are given a free no obligation home planning and design consultation. On this basis we can then provide a tailored quotation based on the customers criteria, which may include price, design and quality.

All prices are available on request.


Delivery dates for each kitchen shall be given upon payment of the booking deposit. Delivery for stock items such as worktops and appliances is normally 3-5 working days.  Delivery for supply only kitchens is normally 3-6 weeks and will not be greater than 6 weeks from the date of order.  Dates for fully fitted kitchens is normally 3-6 weeks from the order date and will not exceed 8 weeks. Delivery within Northern Ireland is free on all orders over £1000. Delivery rates for other amounts and areas are available on request.


Payment can be made by cheque, cash, debit card or Bank transfer. No financial details are retained by Kitchens Direct NI as card payments are processed through a secure system when the payment is being taken and the system records do not contain full details.


A cooling off period of seven days is allowed from the date of the order. This allows a full refund less the transaction fees (If paid by credit card) or a full refund if paid by cheque, cash or debit card.

If however the customer requests the kitchen to be installed sooner than 3 weeks and manufacturing of the kitchen has started then all costs incurred by Kitchens Direct NI in relation to the order will be borne by the customer. Click here for full details of our Returns Policy


All kitchen Units and Doors come with a Five year manufacturer’s guarantee as standard. All appliances are covered by their individual manufacturers warranty. Mitred worktop joints are not covered by warranty- full details on request. All workmanship and other supplied materials are covered by a one year guarantee.

Finance option are available and are subject to status. Minimum deposit applies.

Customer Service Contact

Please contact customer service on 028 90 130062 or email: info@kitchensdirectni.com